Waardering is noodzakelijk om werknemers productief en betrokken te houden. Tegelijkertijd lijken steeds meer organisaties hun werknemers als inwisselbaar te beschouwen. De consequenties nemen ze voor lief. Hoe kan dat?
'Lisa, if you don't like your job, you don't strike. You just go in every day and do it really half-assed. That's the American way.'
Een tijdje terug publiceerden de economen Dennis Snower en Wolfgang Lechthaler een paper waarin zij een relatie leggen tussen recessies en arbeidsethos:
When long, deep recessions seriously impair people’s employment prospects, highly motivated workers may become demotivated because they change their attitude to work. In good times, when workers have good chances to find jobs at good wages, they often adopt a positive work ethic, feeling comfortable when at work and uncomfortable out of it. In other words, they choose a pro-work identity, associated with a relatively low disutility of work. This identity induces them to seek and retain work, and thereby contributes to the economy’s high employment rate. When a long, deep recession strikes, however, this pro-work identity tends to make workers unhappy, since being unemployed is particularly disagreeable under this identity. Consequently, workers may decide to adopt an anti-work identity, identifying with people who are unemployed. This identity switch not only deepens the recession but can also lead to permanent effects on employment and output.